Rivigo Network Planner Interview: Rounds, Questions and Preparation

What the job involves

A Network Planner in logistics and supply chain designs and optimises transportation networks, including hub locations, route schedules, and fleet allocation, to balance cost, speed, and reliability. Day to day, they analyse demand data, simulate scenarios, coordinate with operations and sales teams, and adjust plans to handle disruptions or seasonal peaks. At companies like Rivigo, this role often focuses on improving first-mile and long-haul efficiency using data-driven tools and digital platforms.

Role and Technical Knowledge

1. 1

   What is the difference between a hub-and-spoke network and a point-to-point network in logistics?

   Explain that hub-and-spoke consolidates flows through central hubs for cost efficiency, while point-to-point offers direct faster routes at higher cost. Mention trade-offs in transit time, cost, and flexibility.

2. 2

   How would you decide the optimal number and location of hubs for a regional distribution network?

   Cover factors like demand density, distance to customers, transportation costs, service level targets, and use of centre-of-gravity or optimisation models. Mention qualitative factors like land availability and regulations.

3. 3

   What are the key metrics you would track to measure the performance of a transportation network?

   List metrics such as on-time delivery, cost per tonne-kilometre, vehicle utilisation, empty running percentage, and transit time variability. Explain how each links to network efficiency.

4. 4

   Explain how demand forecasting affects network planning decisions.

   Discuss how forecasts drive capacity planning, fleet sizing, and hub staffing. Mention seasonality, lead times, and the need for forecast accuracy to avoid over- or under-capacity.

Practical Scenarios

1. 5

   A sudden spike in demand during festive season causes delays and higher costs. How would you plan for such peaks?

   Propose pre-season capacity booking, temporary fleet augmentation, dynamic routing, and prioritisation of high-margin shipments. Mention collaboration with 3PL partners and using historical data to anticipate peaks.

2. 6

   You notice that a particular route has very low vehicle utilisation. What steps would you take?

   Analyse load patterns, consider consolidating shipments, changing vehicle type, or adjusting frequency. Suggest collaboration with other shippers for backhaul or using a hub to aggregate loads.

3. 7

   How would you handle a situation where a key hub is shut down due to a natural calamity?

   Outline contingency plans: rerouting through alternate hubs, using temporary cross-docks, communicating with customers, and activating emergency protocols. Emphasise quick data-driven decision-making.

4. 8

   If fuel prices increase by 20%, how would you adjust the network to control costs?

   Consider route optimisation to reduce distance, shifting to more fuel-efficient modes, renegotiating contracts, and possibly adjusting service levels. Mention sensitivity analysis and cost-benefit trade-offs.

Behavioural and Situational

1. 9

   Describe a time when you had to analyse a complex problem and propose a solution. What was the outcome?

   Use the STAR method: situation, task, action, result. Highlight data analysis, stakeholder coordination, and measurable improvement.

2. 10

   Tell me about a time you worked in a team to meet a tight deadline. How did you contribute?

   Show teamwork, communication, and ability to prioritise. Mention specific role, challenges, and how you helped the team succeed.

3. 11

   How do you handle criticism or feedback on your work?

   Demonstrate openness to learning, give an example of incorporating feedback, and show how it improved your performance.

4. 12

   Why do you want to work in logistics and supply chain, specifically in network planning?

   Connect personal interest in problem-solving, optimisation, and the dynamic nature of logistics. Mention awareness of the sector's growth in India and companies like Rivigo.

HR and Company Fit

1. 13

   What do you know about our company and the logistics industry in India?

   Research the company's business model, recent news, and industry trends like GST impact, e-commerce growth, and digitalisation. Show genuine interest.

2. 14

   Where do you see yourself in five years?

   Align career goals with the role and company. Mention gaining expertise in network design, taking on larger projects, and contributing to strategic decisions.

3. 15

   Are you willing to relocate or travel frequently as part of this role?

   Be honest but positive. If flexible, state willingness; if not, explain how you can still contribute effectively. Show adaptability.

4. 16

   What are your salary expectations?

   Research industry standards for freshers in this role. Give a range based on data and express flexibility, focusing on overall compensation and growth opportunities.