Code of Conduct

This Code of Conduct establishes the standards, responsibilities, and expected behaviour of all participants in the Cynchrony Student Partners Programme (CSP).

By accepting the Letter of Association and participating in the programme, every Student Partner agrees to follow this Code of Conduct throughout their association with Cynchrony.

Student Partners must:

• Communicate respectfully and professionally with students, faculty members, institutions, other Student Partners, Cynchrony team members, and external participants.
• Maintain appropriate behaviour during online meetings, webinars, events, campus activities, and community discussions.
• Respect differences in opinions, backgrounds, experiences, and perspectives.
• Act in a manner that does not intentionally damage the reputation of Cynchrony, the programme, participating institutions, or other members.

Student Partners may identify themselves as Cynchrony Student Partners during their active association period.

Student Partners must not:

• Represent themselves as employees, official spokespersons, authorized agents, recruiters, or legal representatives of Cynchrony.
• Make false, exaggerated, misleading, or unauthorized claims about Cynchrony, its platform, features, programmes, partnerships, deployments, results, or opportunities.
• Claim that Cynchrony guarantees jobs, internships, placements, institutional partnerships, certificates, stipends, or other benefits.
• Make commitments or promises on behalf of Cynchrony without written authorization.

All official institutional, commercial, media, partnership, and legal communication must be handled or approved by the Cynchrony team.

Student Partners may use approved Cynchrony programme materials for authorized programme activities. Student Partners must not:

• Modify or misuse the Cynchrony name, logo, programme identity, certificates, letters, presentations, posters, or other brand assets.
• Create official-looking Cynchrony documents, certificates, offer letters, announcements, or promotional materials without approval.
• Create social media accounts, websites, groups, communities, or pages using the Cynchrony name without written permission.
• Use Cynchrony's identity to promote unrelated businesses, products, services, political activities, or personal commercial interests.

Student Partners must follow any brand and communication guidelines provided by Cynchrony.

Student Partners may mention their association with Cynchrony on LinkedIn and other professional platforms during the valid association period. Any content concerning Cynchrony must:

• Accurately describe the programme and the Student Partner's role.
• Clearly distinguish personal opinions from official Cynchrony statements.
• Respect confidentiality and privacy.
• Avoid misleading claims regarding responsibilities, employment status, internships, partnerships, or achievements.
• Use official brand assets only as permitted.

Platform access, credits, accounts, and programme resources provided to Student Partners are intended for authorized use. Student Partners must not:

• Share accounts, passwords, credentials, or restricted access with unauthorized individuals.
• Sell, transfer, exchange, or commercially exploit platform access or credits.
• Attempt to bypass platform limitations, security controls, or access restrictions.
• Copy, scrape, reverse engineer, misuse, or improperly distribute platform content, data, or proprietary materials.
• Intentionally interfere with the platform, other users, assessments, interviews, or programme operations.

Student Partners are encouraged to use the Cynchrony platform and provide genuine feedback, suggestions, ideas, and observations. Feedback should be:

• Honest and constructive.
• Based on actual experience where applicable.
• Shared through designated programme channels.
• Respectful of other users and team members.

Student Partners must not intentionally submit false reports, manipulate feedback, fabricate testimonials, or misrepresent platform experiences.

Ideas and suggestions voluntarily submitted through the programme may be considered and used by Cynchrony to improve its platform, programmes, and initiatives.

Official CSP communities exist for programme communication, learning, collaboration, opportunities, feedback, and activities. Student Partners must not:

• Spam groups or repeatedly share irrelevant content.
• Send unsolicited promotional or commercial messages.
• Collect member contact information for unauthorized purposes.
• Add members to external groups without consent.
• Circulate misinformation, fraudulent opportunities, malicious links, inappropriate content, or unrelated promotional material.
• Publicly share screenshots or private conversations from CSP communities without permission.
• Harass members through private messages or misuse contact information obtained through the programme.

Community administrators may remove inappropriate content and restrict or remove members who repeatedly violate community guidelines.

Student Partners may identify opportunities for webinars, Mock Interview Days, Assessment Days, Interview Readiness initiatives, industry sessions, workshops, and other approved activities.

Student Partners must:

• Follow their institution's rules and approval procedures.
• Inform the Cynchrony team before formally proposing activities on behalf of the programme.
• Obtain necessary institutional permissions before conducting programme activities.
• Provide accurate information regarding the proposed activity and institution.

Student Partners must not:

• Sign agreements or documents on behalf of Cynchrony.
• Promise institutional collaborations, sponsorships, financial support, certificates, speakers, events, platform access, or other benefits without authorization.
• Collect payments, registration fees, donations, sponsorships, or funds in Cynchrony's name.
• Conduct unofficial events using Cynchrony's identity without approval.

Formal institutional discussions and commitments remain the responsibility of authorized Cynchrony representatives.

Cynchrony may curate and share jobs, internships, scholarships, hackathons, competitions, certifications, learning programmes, and other opportunities. Student Partners must:

• Share opportunities accurately and without misleading claims.
• Use official application sources whenever available.
• Avoid modifying eligibility requirements, deadlines, or other important information.

Student Partners must not:

• Guarantee selection, employment, internships, placements, or other outcomes.
• Charge students for access to opportunities shared through CSP.
• Knowingly distribute fraudulent, expired, misleading, or unverified opportunities.
• Collect resumes, personal information, application fees, or payments on behalf of third parties without authorization.

Student Partners may receive access to non-public information during programme participation. This may include:

Student Partners must protect such information and must not disclose, reproduce, publish, sell, distribute, or misuse it without authorization.

Personal information belonging to students, institutions, community members, or Cynchrony team members must be handled responsibly and only for authorized programme purposes.

Cynchrony may invite Student Partners to participate in welcome announcements, testimonials, videos, photographs, interviews, event coverage, success stories, or collaboration posts.

Participation in such content is voluntary and requires appropriate consent. Student Partners will not be penalized solely for declining optional promotional content.

Where consent is provided, Cynchrony may use the approved content for programme communication, social media, websites, presentations, reports, and promotional activities in accordance with the consent obtained.

Student Partners interested in practical projects or internships may undergo a separate selection process, which may depend on:

• Interest.
• Skills and capability.
• Availability.
• Project requirements.
• Performance during selection or assigned activities.

Where applicable, selected participants will receive separate written communication defining the role, duration, responsibilities, deliverables, supervision, documentation, and compensation terms.

Student Partners must not claim internship experience solely based on CSP membership.

CSP membership does not automatically entitle a Student Partner to a stipend, salary, commission, reimbursement, or other monetary compensation.

Any stipend, incentive, reimbursement, or payment associated with a separately selected project, internship, campaign, or activity must be communicated and approved separately in writing.

Certificates, recognition, Letters of Recommendation, awards, leadership positions, and other programme benefits are not automatically guaranteed by selection into CSP. Eligibility may depend on:

• Participation.
• Completion of applicable programme requirements.
• Professional conduct.
• Contribution to approved activities.
• Compliance with this Code of Conduct.

Cynchrony reserves the right to establish reasonable eligibility criteria for programme recognition.

Student Partners should disclose situations where personal, professional, commercial, or organizational interests may materially conflict with their CSP responsibilities.

Participation in other student communities, programmes, internships, or organizations is not automatically prohibited.

Cynchrony's software, brand assets, documents, presentations, templates, training materials, programme resources, and other proprietary materials remain the property of Mirai Gen Private Limited or their respective owners.

Student Partners may use these materials only for authorized purposes.

Content, designs, software, research, reports, or other work created under a separately assigned project or internship will be governed by the terms communicated for that specific engagement.

Student Partners are expected to maintain reasonable participation and communication throughout their association period. Cynchrony may periodically review participation based on:

• Responsiveness to official communication.
• Participation in programme activities.
• Platform engagement where applicable.
• Contribution to initiatives voluntarily undertaken.
• Compliance with programme guidelines.

Cynchrony may mark a Student Partner as inactive after reasonable attempts to contact them or continued non-participation. Inactive status may affect eligibility for programme recognition or continuation.

Student Partners should report:

Reports should be made through the official communication channel designated by Cynchrony, honestly and in good faith. Knowingly submitting false or malicious complaints may itself constitute misconduct.

Cynchrony will review reported concerns and take appropriate action based on the available information and circumstances.

Depending on the nature and seriousness of a violation, Cynchrony may take actions including:

Upon expiry, resignation, or termination of the association, the participant must:

• Stop presenting themselves as a current Cynchrony Student Partner.
• Stop using programme-specific credentials or restricted brand assets.
• Return, delete, or discontinue use of confidential materials where instructed.
• Continue to respect applicable confidentiality and privacy obligations.

Cynchrony may update this Code of Conduct as the programme develops. Material updates will be communicated through official programme channels.

Continued participation after communicated updates may require renewed acknowledgement where appropriate.

By accepting the Letter of Association, joining the official Cynchrony Student Partners community, accessing programme benefits, or participating in CSP activities, the Student Partner acknowledges that they have read, understood, and agree to comply with this Code of Conduct.

Violations may result in corrective action, suspension, or termination of association.